Considered the ideal mid-size hot tub, the Concord fits four adults perfectly, yet it easily accommodates five. Two luxurious therapy seats, each with wrap around arm rests and built-in pillows, are angled toward each other to allow for relaxing conversation. One therapy seat may be customized for deep or standard seating depth. For those looking for intimacy, the adjacent love seat provides a place to stretch out and relax, or slide close to cuddle. For personal serenity, slip into the corner therapy seat for a relaxing back massage.
The love seat and corner therapy seat each offer a built-in grab bar for safety and are separated by a v-shaped floor with jets that provide room for a perfect foot and calf massage. Above the filter is a removable ice bucket that doubles as a serving tray when reversed. A beautiful cabinet with rounded corners and elegant top rail complete the package.
Rated 1 out of
Requires a lot of attentionRequires a lot of attention to the chemicals, whether you use it or not. We empty it and clean the filters once everything three months but after about one month it already starts to get clowdy. I am fanatical when it comes to the chemicals in our pool and spa so I know I am doing everything correctly as we check them twice a week even it we arent using it. Have had it less then a year and finally reached my wits end. Less than a month after emtying it, cleaning the filters, getting the chemicals right and only using it three times in the last mont it is cloudy again. Biggest purchase regret we have, dont make it yours.
Date published: 2018-07-09
Rated 5 out of
Concord love itHave had it since March 2018 love it. My second hot tub first one died but it wasn't a thermospa
Date published: 2018-07-06
Rated 3 out of
Fun SpaWe have had our Concord since 2008. The warranty was one thing that stood out with Thermospas. We had to replace a pump a few years ago and it was pro rated and did not allow for labor. Fortunately I could get to that one for replacement. The fine print shows that by the time the 10th year comes, the warranty is basically non existent. It has been a good spa though. The cabinet is starting to have pieces come off and it is leaking somewhere around the plastic jets but tough to trace. We us ours at least 1 night a week year round. All in all, it's been an average spa.
I don't think the added cost based on the brand has been worth the extra investment though.
Date published: 2018-05-17
Rated 4 out of
KPU 78 from
Fun TubWe bought this tub about 3 weeks ago and have enjoyed it so much. The kids and grandkid really find it fun. One drawback has been the follow up as when delivered there was a cracked panel which the delivery team noted on the delivery sheet and I haven't heard back from anyone at Thermospa with regard to a replacement panel.
Date published: 2018-05-01
Rated 5 out of
Enjoying the sunsetWe had our unit delivered a month ago and have watched many a sunset from our new spa. We have the concord model and it is the perfect fit for us. Having high calcium water made getting our water chemistry a challenge but I called tech assistance and they helped me get things where we have sparkling clear water. It is a bit of a challenge getting out of the tub but we are still getting used to the unit. We haven't gotten our first electric bill to compare but the enjoyment we get from our tub would be worth the cost of a daily cup of coffee.
Date published: 2017-10-02
Rated 5 out of
Great tub!I bought my first hot tub and so my review is from someone who really hasn't had another brand to compare it to. The jets are awesome and powerful each side , each chair offers different types of therapy which my family and I are enjoying, also cover is easy to lift and secure when not in use. Maintenance and chemicals are easy. I would recommend this tub for a family of four. Installation was without any hitches the guys delivered it and gave us great instruction on things for up keep also shared that they each own one which shows they work and also are owners of Thermo Spa . We were sold on the warranty!! We looked at a couple other brands no one had this type of warranty. I hope this helps anyone considering this spa!
Date published: 2017-08-09
Rated 4 out of
Nice tubThe tub is nice and seems well built. It arrived an hour later in the evening than scheduled due to traffic and then it rained during installation, so I can sort of understand that the guys installing it wanted to go home, but a little more instruction would have been nice - how much of each chemical to put in, for example. The outside corner of the cabinet was damaged in delivery, and a replacement was received after about 3.5 weeks. The manual is a bit skimpy-we spent the first 4-5 times in it just trying to figure out which knobs/buttons turned on which jets. Still not sure what the difference is between the different modes as described in the manual, and it seems odd to turn some valves right to shut them off and left to turn them up-seems kinda backwards. Being a short person it is kind of awkward trying to get in and out over the filter area - I tend to use the seat next to it instead because there is less to climb over. Have only had it for 1.5 months and have had a jet and a pillow replaced already, but have had no other issues with anything else. Did not enjoy the high-pressure sales tactic, and not being able to see or sit in the tub before purchase. Also, received the cover lift weeks before installation with no notice it would be coming separately. So far though, we are enjoying the tub and hope it lasts a long time to make it worth the price tag.
Date published: 2017-08-04
Rated 5 out of
Own Concord since 2002Very pleased with it and recommend people to consider this company. I have a question for the company, can salt water be used in a hot tub?