ThermoSpas Logo

Online Customer Service Center

spacer
Design Your Own
Request $1000 Coupon
Request Free DVD

What do our customers say?

Our Wonderful Park Avenue ThermoSpa

Yes, dreams can come true! Last summer we purchased our ThermoSpa hot tub Park Avenue. We chose a CoverMate lifter that requires very little strength or effort. It can be lifted...
Clinton & Ann
[Read More Here]

Alex Washington Field Service Technician

Just wanted to commend your service technician, Alex Washington, for his excellent knowledge, responsiveness and doing a great job in fixing the problem with my hot tub. His professionalism re...
Tom Wischnowski
[Read More Here]

Loving our Alone Time in our ThermoSpa

Let me start by saying that we love our ThermoSpa hot tub. My husband and I have two small children and after they both get to bed, we are ready to unwind and relax in the wonderfully warm water.
Donna Rackie
[Read More Here]
Select which category you need to support your hot tub
spacer
FAQ Checklist Checklist Manuals Online Library Troubleshoot Hot Tub Diagnostic Codes
FAQ's Start-Up Checklist * Chemical Maintenance * Hot Tub Manuals * Document Library Troubleshooting Diagnostic Codes
green stripe
Buy Chemicals & Accessories Online
Browse 100s of our premium hot tub supplies, chemicals, accessories, and more at our online store.
Request free accessories catalog!
Got a New Hot Tub?
green stripe
Control Panel Hot Tub Diagnostic Codes
Diagnose and troubleshoot diagnostic codes, warnings, and reminders that come up on your LED screen of your Hot Tub Control Panel.
(Requires Adobe Flash Player: Download Now)
Click Here to select which Hot Tub Control Panel you have
green stripe
Most Common FAQ's
Arrow How do you prime a pump?
Arrow What do I do if I have FLO on display?
Arrow How do I get LOC off my control panel? It's flashing (LOC) 2000D/1900D
Arrow How come 24 hour circulation pump turns on for 3 minutes then shuts off?
Arrow How do I change my filters if my pump runs for 24 hours?
Arrow What does O3 mean on the control panel?
Arrow I am going away on vacation, should I winterize my spa?
* Note: Many of our documents require Adobe Acrobat Reader. You download this for free here:
Download Adobe Acrobat Reader