Category:ThermoSpas Reviews

  • Great Customer Support from Milton Velez

    I purchased a used Thermospas Tub that needed some tenderloving care. I called and spoke with Milton Velez regarding several components I needed to get my Concord Spa up and running. Milton was very h...

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  • Feedback on Thermospas techincal rep. Alex

    Thank you for providing such a knowledgeable representative to assist us in setting up and inspecting our Thermospa hot tub this past week. Alex was very thorough in his inspection of our installation...

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  • Excellent Customer Service Janet DeMarsils

    Just wanted to drop a line to you to advise of the excellent service provided by Janet DeMarsils. We've been working through some water issues with our spa for the last 4 months or so, and Janet h...

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  • Executive Director

    I would like to address the outstanding service provided on my hot tube by Mr. Milton Velez in service for ThermoSpas. He was quick to set up an appointment for repairs and the repairs were not short ...

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  • Esteban Ceja, service tech

    To Whom it may concern, We had our spa serviced by Esteban Ceja last week. He was bothpersonable and professional. Being a new spa owner,I had several questions regarding the operation and maintena...

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  • Sales Help

    Hi, I wanted to share what a pleasure it is to speak with Janet DeMarsilis. Her customer service is stress free, full of knowledge, and super friendly. She continues to answer my questions about maint...

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  • Leg Cramps Eased

    I would like to take the opportunity to express both my wife’s and my pleasure of how much we have enjoyed dealing with your firm. From the original sales call right through the delivery of my...

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  • Unexpected Relief

    It was no April Fool’s Joke when we ordered our ThermoSpa tub on April 1, 1997. Since our purchase those years ago, spending time in the ThermoSpa has become part of our weekly schedule. In...

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  • Hot Tub

    I want to thank Milton Velez for his help. He was very professional and went out of his way to help me. I have dealt with many service reps at Therm Spa over the years, and I must say this is the best...

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  • Hot Tub Delivery

    Taneka Winstead ROCKS! After contacting Thermospa about the delay indelivery of myhot tub Taneka picked up the ball and got me an answer immediately. She was very helpful and compensated me for my inc...

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