on January 29, 2015 in Reviews
The prices were amazing for what you get in spa from this company, and the shipping was very quick on our ThermoSpas hot tub!! I am writing to voice my outstanding pleasure and enjoyment that our ThermoSpas has given us. Our outstanding experience started from the moment the sales representative showed up at our home. She was very informative and friendly through the entire buying process. She was able to adequately inspect the projected sight for the spa and make any recommendations needed for delivery day. She listened to all of our needs and most importantly was not pushy or tried to upsell any feature that was not asked about.
Our ThermoSpas hot tub was everything we were wanting in a spa and much, much more!! I cannot imagine my home now without my ThermoSpas. I get into every night before bed. It is AMAZING to help me sleep better and more relaxed at night.
**EXCELLENT CUSTOMER SERVICE!!** Throughout the build process the customer service over the phone was also very knowledgeable and was able to answer any electrical questions that came into question. If we thought of anything they either had the answer or were able to give us a direct number to ask someone in the field.
Wow! I look forward to doing business with this company for a very long time! As a business owner myself, I realize the importance of word-of-mouth and testimonials, and therefore have no problem highly endorsing this company.
– Stephen and Michelle
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