Just one year ago, I received the greatest birthday gift, and the most helpful one I have ever received. You see I suffer from osteoarthritis. To use the word painful, is to put it mildly. After my husband heard me say often after using a spa during our travels “gosh! I feel wonderful!” He began to look into having one at home. During this period of time, I also mentioned to my phys...
Read More...
Just wanted to drop a line to you to advise of the excellent service provided by Janet DeMarsils. We've been working through some water issues with our spa for the last 4 months or so, and Janet has been extremely helpful, pleasant and wonderful to have helping us. She has provided assistance and guidance every step of the way and goes the extra mile to troubleshoot any problems and ensure cus...
Read More...
My significant other, Susan, and I purchased a Lexington ThermoSpa two years ago. I’m a 69 year old retired engineer who also played professional hockey for 13 years with the Boston Bruins as a back up goal tender. My primary reason for purchasing a ThermoSpa was for health reasons. My hockey career took its physical toll on my body. I have a chronic bad back from a diving accident as a ch...
Read More...
After ordering our Park Avenue hot tub a week ago I read MANY unhappy reports on the web related to THERMOSPA's customer service. I actually thought about cancelling our order but we were so impressed with the product we decided to continue with the order. I called Customer Support today to request copies of the wiring schematics and was VERY HAPPILY SURPRISED with the friendly and timely serv...
Read More...
2007-11-0514:27:54
I've been using the Olympian for two weeks and have already lost a pant size by simply moving my legs or arms for 35 minutes 4 or 5 ningts a week!
Pusing against the water works off 500-600 calories in an hour, like running an 11 minute mile.
Read More...
I would like to address the outstanding service provided on my hot tube by Mr. Milton Velez in service for ThermoSpas. He was quick to set up an appointment for repairs and the repairs were not short of professional. Outstanding suppport for an outstanding product!...
Read More...
When I first bought my ThermoSpa it was because my doctor thought it would help because of some injuries to my shoulder and back, not to mention the arthritis that I have. What an understatement! Because of this daily treatment I’m able to move about and do things I’d never be able to do without it. I would be severely crippled without it. Now I don’t have to take pain pills, e...
Read More...
AFTER 3-4 MONTHS OF ELECTRICAL PROBLEMS WITH MY SPA...JED MYERS YOUR SERVICE REP...SOLVED MY PROBLEM..........HE WAS VERY KNOWLEDGEABLE AND SKILLED IN THE SPA SYSTEM........HE WAS POLITE, PROMPT AND MOST OF ALL PROFESSIONAL.......THANKS JED....NOW I CAN BE BACH ENJOYING MY TUB.......HAVE A MERRY CHRISTMAS...............GARY SCOCCO...
Read More...
Dear Taneka Winstead,I want to finally take the time to thank you for the great follow up and service you all gave us with our new hot tub! You were our key contact person thru our delivery process and I think your supervisor should know how well you followed up with us. You were nice to work with. You are about truly showing concern to see that your customers are happy. My wife and I love the t...
Read More...
I had the pleasure of calling customer service for some parts and was helped by Milton Velez at extension 2849. He was very helpful,, ordered the parts and called back asap when a message is left. He is agreat asset to your company.thanks Milton...
Read More...
My wife and myself consider buying our spa one of the nicest things we have done for ourselves. We thought about one for a number of years. With both of us in our fifties, the aches and pains take time to go away. I work a demanding job that requires a lot of muscle use. My wife is an avid Gardner and I enjoy Golf. After these activities we enjoy sitting in our spa relaxing with a cocktail. We ...
Read More...
Our love for “hot tubs” goes way back. We asked a lot of questions at the 1998 home show in West Springfield and found that ThermoSpa was the best on the market. Due to our sore backs from our jobs, we called and made an appointment with Jack Wysocki. He not only was very prompt, he was right up front with us, and very knowledgeable with his product. We signed the papers that same ni...
Read More...
It was the night after Thanksgiving, Friday November 26th, 1999. I was home from college to spend the long weekend with my family and loved ones. Little did I know that this Friday night would change my life forever and be a night I’d never forget. After enjoying the night with some friends at a local hangout, I returned to my parent’s house with these friends to hang out and to remini...
Read More...
Rejuvenating (to make feel or seem young again; bring back youthful strength) more than aptly describes our experiences with Thermospas’ Phoenix hot tub. I have severe problems with my muscles and joints because of having psoriatic arthritis. Many times I have difficulty walking. I am almost in constant pain because of inflamed joints and tight muscles. My doctor recommended that I get a hot...
Read More...
I am writing this letter to tell you why my family loves our ThermoSpa. My husband works outside year around and he is on his feet all day. His hips really hurt him during the winter months. It feels so good at night for him to get in and let those jets relax his lower back and legs. My job requires that I look down all day so I love the jets for my neck, shoulders, and upper back. Our 8 year ol...
Read More...
In June of 1984 I walked down the street of the US forces housing area in Kornwestheim, Germany as the station commander of the local military police substation. I was in full uniform complete with my duty weapon and radio communications. German-American Friendship Week had just begun, and the local military community was sponsoring a fest at the army airfield. While walking down the street, ...
Read More...
A year ago we installed a ThermoSpa. My husband has 8 compressed discs and arthritis in his spine and I’ve hope that the spa would help him. Well, it has recently we were at a meeting and met a couple that we hadn’t seen in 2 years, they didn’t recognize my husband. He was standing up erect for the first time in years. As long as he uses it everyday he seems to have less pain a...
Read More...
Yes, dreams can come true! Last summer we purchased our ThermoSpa hot tub Park Avenue. We chose a CoverMate lifter that requires very little strength or effort. It can be lifted by only one person, easily. Two years ago I had a right knee injury which eventually required a total knee replacement. I have been having constant knee pain, sleepless nights and emotional and physical stress. This made...
Read More...
We are writing this letter to let you know how much we love our ThermoSpa. We have owned our “Hot tub” for a few years and are really getting our money’s worth out of our purchase. Our spa is installed outside on our backyard deck overlooking our pool area. Our favorite time to use our spa is in the dead of winter when there are clear night skies and snow on the ground and p...
Read More...
I am a retired swim coach who fell down a flight of stairs at swim practice and severely injured my back. After three months of traction I had back surgery in 1992. Then I had to have shots in my back and that still didn’t work. Finally my doctor suggested that I try spa therapy. What a natural thing for me to do, get back in the water, and so I did at a rehab center. After two sessions, t...
Read More...
Customer Reviews
Meet Chase!
Meet Mia!
Meet Mathew!
Meet Michele!
