My husband and I have enjoyed our ThermoSpa hot tub for 3 years now. It has been one of the best purchases in our married life. Most mornings it is often the first (maybe second!) thing we do when we awaken. What a lovely way to greet the day regardless of weather conditions. We have a room indoors devoted just for the hot tub so we can use it all the time. A hot soak helps my husband warm up...
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I cannot tell you how much I’ve enjoyed my hot tub. It is the best investment I have ever made. After seeing your ad on TV my husband agreed to at least look at the video. After viewing the video I was sold. It really was hard waiting for 2 months to finally get our hot tub, but the wait was definitely worth it....
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We never dreamed we could have Paradise in our own back yard, but that’s what it’s like since our ThermoSpa arrived! It’s so incredibly relaxing, you feel like you are somewhere else. It allows you to escape your daily stresses, soothes your body, lets your mind drift and frees you from anxiety. The biggest beneficiary is my husband. For as long as I can remember Hudson had ...
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I have had ThermoSpa for several years now and have enjoyed using it everyday. My primary purpose for purchasing my ThermoSpa was for health reasons. Due to a car accident in 1979, I have had muscle spasms for many years and it was getting difficult to move around. I was having trouble standing up and the loss of activity had added many pounds to my body weight, making the problems worse. Aft...
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Rejuvenating (to make feel or seem young again; bring back youthful strength) more than aptly describes our experiences with Thermospas’ Phoenix hot tub. I have severe problems with my muscles and joints because of having psoriatic arthritis. Many times I have difficulty walking. I am almost in constant pain because of inflamed joints and tight muscles. My doctor recommended that I get a hot...
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Just wanted to say that Milton Velez is wonderful as a customer service person. He was very patient and really wanted to help me sove my problem which he did help me do. He helped me gain some confedence that I didnt know I had. Most people today in the world dont care about other people that are on the other end of the phone, but he did and i am very grateful! Thanks Milton!!...
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Hi, my name is Carol Nobles. I purchased my ThermoSpa in August of 2000. It is aa Avalon green in color. It has been one of the best investments I have ever made. Since Sept. when it was delivered we have enjoyed it almost every day. My daughter who is 7 was terrified of the water, but the spa has helped her overcome that fear. The service dept. has been very helpful at first I had a hard time get...
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I recently had problems with my Concord model Thermospa hot tub. I think it is important to let you know how helpful your representative, Milton Valez, was in troubleshooting the problem. The final solution was to replace the blower; which, unfortunately, the second time I have had to do this; however, Milton was extremely helpful and patient while we diagnosed the problem and communicated with hi...
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My friend bought one of your competitor’s spas around the same time we bought ours and has had more trouble than you can imagine. They, like us, love to go in their spa every day no matter the weather. His troublesome spa was especially difficult this winter because the service technician would take forever to obtain parts. As you know, a broken heater or pump doesn’t cut the mustard...
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I have always wanted a spa after reading all the benefits you can get. I purchased my Essex Premier spa from the ThermoSpas in 1995, after researching spas around the area. I had rotator cuff (shoulder) surgery in 1994, have arthritis, fibromyologia, and just the usual aches and pains at my age which is now 59. I had hoped the therapy from the spa would help relieve the aches and pains. And it d...
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Its very nicee to know when I have a problem or question with my hot tub I can call natalie, she is extremely help, very patient, as this is our first hot tub. I have placed a few orders and natalie has been the most heplful, her tone and attitude should be copied by all the rep's there....
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I would like to comment on the wonderful service I received from your representative in the Customer Care Department named Janet Demarsils. Over the past year I have experience several instances where I place a call and it takes days to get a return call. Once I contacted Janet and she understood my problem and urgency she was right on top of the problem. I learned afterwards that she was covering...
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I would like to address the outstanding service provided on my hot tube by Mr. Milton Velez in service for ThermoSpas. He was quick to set up an appointment for repairs and the repairs were not short of professional. Outstanding suppport for an outstanding product!...
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In the past year that I’ve had a ThermoSpa we have enjoyed it so very much, in many ways, and for lots of reasons. This is the third hot tub that we’ve had and the ThermoSpa is the top of the line in my book; trouble free, and very easy to keep clean and clear, a total joy. I retired from the US navy seals, in 1981, after 23 years of active duty. Due to my very active lifestyle, I...
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Thank you all so much for the wonderful life! We have been proud owners of your top of the line spa for two years now. The spa was originally purchased due to my back pain. I would awake in the middle of the night with muscle spasms, the pain was so bad sometimes that I could not go back to sleep. I have tried many different types of doctors including home remedies; nothing seemed to work. Since...
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I want to thank Milton Velez for his help. He was very professional and went out of his way to help me. I have dealt with many service reps at Therm Spa over the years, and I must say this is the best rep and assistance I ever received. He took time to walk me through my problem, and made it very simple for a me to understand. I can't say enough to show my appreciation for this fine young man....
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Tuesday evening Jacqueline Lanlois came to our home for a presentation. She was well-spoken, clear and concise, with a very good knowledge base of the product. She was a pleasure to deal with and we very much look forward to our association with Thermospas if all your associates are as pleasant, helpful and accommodating as she....
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I own a ThermoSpa and have for the past 5 years. I live in Florida during the winter months and in Massachusetts during the summer months. I was diagnosed with diabetes approximately 8 years ago and was doing quite well until about 5 years ago when I developed extreme pain mostly in my chest and back. It was so bad I was going to bed at 6 pm to ease it as much as possible. After several visit...
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Our enjoyment of our hot tub is overwhelming, we love it in every aspect of our lives....
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Customer Reviews
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